MAROA AS takes privacy seriously and we will process your personal information in accordance with the laws and regulations governing the processing of personal data and your rights.
Below we tell you how personal information is collected and processed at MAROAOFFICIAL.com.
Responsible for processing personal data
Company name: MAROA AS
VAT registration number: 920 589 588
PROCESSING OF PERSONAL DATA
Personal information which is collected and processed on MAROAOFFICIAL.com is contact information such as name, address, e-mail address, telephone number, address, postal code, city. In addition, we process information related to you and your activities on MAROAOFFICIAL.com, such as purchases you make, contact form submission / phone and, if applicable, return (complaint, exchange, etc.). We process your personal information mainly to send you products you have ordered. In addition, we treat personal information when you contact us for advice, follow-up and questions. We will then process the information you provide us, but we only store the information we need to help you further. This means that any information that is not relevant for the purpose to be met will not be stored or processed in any way.
When make an order, you can establish a customer profile with us. We process the information you provide, such as contact information, as well as purchase history and available information as a basis for newsletters, product information, customized marketing and purchase analyzes.
In the event of a complaint about goods, repair or replacement, your contact details will be processed to register your complaint and carry out repair or replacement.
The above-mentioned personal data are processed on the basis of GDPR Article 6 (1) b), i.e. in order for us to fulfill an agreement with the registered person (with you as a customer).
We also process information related to you in order to fulfill our legal obligations, pursuant to Article 6 (1) c) of the GDPR, which we are required to fulfill in accordance with the accounting and purchase laws.
In order to further develop MAROAOFFICIAL.com, and provide better solutions and services to customers, statistics on traffic, purchases and behavior must be obtained. This is also necessary in order to take action to avoid fraud. As far as possible anonymous data will be used for this purpose. For security reasons, the IP address used to register the order and for security purposes is also recorded and stored. The information mentioned above will be dealt with in accordance with Article 6 (1) (f) of the GDPR, i.e. we have a legitimate interest in processing the information.
Card numbers are not retained by MAROAOFFICIA.com, and all card transactions are done remotely with authorized payment service providers. These will then be responsible for treatment and must be contacted for their processing of personal data.
If you wish to enter into a consumer finance agreement, you must consent to the credit institution performing a credit check based on your social security number. When you enter into a financing agreement, this information will only be stored at the credit institution until the loan is completed. The birth number is required for reporting to the authorities. After the loan is completed, credit information is anonymized and used only for statistics.
HANDING OUT PERSONAL DATA
MAROAOFFICIAL.com does not sell, exchange, or pass on personal information to third parties without this being accepted by you or necessary to serve you at MAROAOFFICIAL.com to send you ordered products.
Of those who receive personal information of us to service your orders are DHL carrier. Only the recipient’s name, address (if applicable, if this is different from the address) and the phone number provided in this connection. The information is deleted when there is no purpose to keep them further.
In addition to the mentioned carrier, we also have the following service partners:
- Google Analytics: Read Google’s privacy statement here.
- Mailchimp: Read Mailchimp’s privacy statement here.
We do not share your personal information with these service partners.
STORAGE AND DELETION OF PERSONAL DATA
Personal data we have received from you or in other ways will only be retained as long as we need to keep the information. The information will then be deleted safely.
Retention of personal data will need to be kept to meet the obligations we have to have accounting documentation, usually 5 years, and to ensure your warranty and warranty rights on products you have purchased from us. As long as you have a continuous customer relationship with us, we will keep your contact information. If you have not been traded with us for a period of 1 year and we can not keep information about your previous purchases after the above, your account and your account information will be deleted and you will have to create a new account.
YOUR RIGHTS IN PROCESSING PERSONAL DATA
At MAROAOFFICIAL.COM we handle personal information in an encrypted and secure manner. We respect your privacy, but we need to process your personal information to serve you, including send you the products you order.
The rights you have attached to the processing of personal information on MAROAOFFICIAL.COM includes
- Right to information about what personal information we treat about you and access to your personal information. You may request this information at any time.
- Right to claim correction or deletion of your personal information. We can not delete your personal information if we are obliged to keep the information in accordance with legislation or other obligations, as per your claim rights or our duties to retain accounting records.
If you have given your consent to us, you may at any time require your consent, either by doing this on your behalf or by contacting us.
If you believe that your personal information is not processed as described herein or as required by law, you may appeal to the Datatilsynet at any time.
More information about your rights can be found at Datatilsynet.
SECURITY OF PERSONAL DATA
MAROAOFFICIAL.COM has strict procedures and steps to secure your personal information. Information will only be delivered / transferred to others in a safe way. If the registrant submits the request electronically, and unless the registrant requests otherwise, the information shall be provided in a regular electronic form.
MAROAOFFICIAL.COM uses HTTPS communications (HTTP over TLS / HTTP over SSL / HTTP Secure) for encrypted and secure data transfer between you and us.
CONTACT E-MAIL / NEWSLETTER
We offer newsletters by email so you can receive different types of information and offers. It is voluntary to receive a newsletter and you will only receive this if you have given clear consent. It is easy to unsubscribe from the newsletter, either by contacting us or by clicking on the unsubscribe link in the newsletter.
If you cancel the purchase process on a device, we will send an email with a copy of your unfinished shopping cart after some time. You can opt out of this service when it will fit.
If we make changes to how we process personal information, the changes will be posted on this page and we will also notify you by email, and on our website or in social media for significant changes.
Last updated 29.06.18, 01:56